Privacy Policy

Last updated: 03 Sep 2025

Who we are

This policy explains how Alresala School Smart Platform (“we”, “us”) processes your personal data when using our website alresalaschool.online and related services. Contact: amina.alkaabi@alresalaschool.online.

Data we collect

• Form data: name, email, optional phone via contact/registration/homework forms.
• AI assistant logs: questions/answers, timestamps to improve service and prevent abuse (typically up to 90 days).
• Technical data: IP address, browser type, referrers, timestamps for security and diagnostics.
• Cookies: for sessions, analytics, language preferences, and free-trial counters.
• Uploads submitted within educational workflows.
• Payments (if enabled via a provider like Stripe): card data handled by the provider, not stored by us.
• Microphone for voice input: recording occurs only when you press the mic button and grant permission.

Purposes & legal bases

• Provide educational services and fulfil your requests (contract/legitimate interest).
• Improvement & analytics (legitimate interest/consent for optional cookies).
• Security & fraud prevention (legitimate interest/legal obligation).
• Communication about your inquiries and platform notices (contract/consent).

We follow UAE PDPL and, where relevant, GDPR standards.

Cookies

We use essential cookies and optional analytics/performance cookies. Manage preferences in your browser or the consent banner (if present).

Sharing

We may share data with trusted providers strictly as needed:

• Hosting & security (firewall/CDN).
• Email & notifications.
• Analytics and performance tools.
• Payment processors (if used).

We do not sell personal data.

Retention

• Form/account records: for the duration of the relationship plus a reasonable period (typically 2 years) unless deletion is requested.
• AI assistant logs: up to 90 days (may extend for abuse prevention).
• Homework/educational content: school year duration and archival needs.
• System/security logs: typically 6–12 months.

Your rights

You may request access, correction, deletion, restriction or objection, data portability, and withdraw consent without affecting prior lawful processing.

To exercise rights: amina.alkaabi@alresalaschool.online.

International transfers

Data may be processed outside your country. We apply appropriate safeguards with compliant providers.

Security

We use HTTPS, least-privilege access and periodic reviews. No method is 100% secure.

Children’s privacy

Services are used in an educational context. Where required, we seek guardian consent. Contact us to remove a child’s data.

Changes

We may update this policy periodically and post the updated “Last updated” date.

Contact

amina.alkaabi@alresalaschool.online